![]() If enabled, the screen will turn dark after 30 seconds in camera mode and will come back as soon as you touch the screen. However, since AirBeam for iOS 1.4, you can enable a „lock screen“ in AirBeam’s general settings. The available Apple APIs simply don’t permit this. Unfortunately the device can’t be locked completely while video capturing continues in the background. Is there a way to turn off the screen completely on the camera device? So you might want to disable Bluetooth when using AirBeam. Activating Bluetooth can interfere with and degrade the performance of your WiFi connection. IPhones, iPods and iPads use a single build in antenna for WiFi and Bluetooth communication. Video playback isn't smooth when I have enabled Bluetooth on my device? Unfortunately this is not possible today as cellular mobile data networks don’t allow incoming connections towards a camera device. You can also contact us via our support page and please also let us know the exact WiFi router (brand, model) you are using.Ĭan I also use a camera device connected via a cellular mobile network (instead of WiFi)? If all this doesn’t help, try to check on another WiFi network.If manually connect also doesn’t work, try to access AirBeam’s build in the web server by entering the URL displayed on the recordings tab into Safari on another device (e.g.Enter the IP address of the camera you looked up before. On the other device, hit the manual connect button in the lower right corner of the monitor tab. To do so start the camera on one device and look up the IP address of the camera on AirBeam’s settings page. Ensure devices have basic connectivity (e.g. ![]() ![]() Restart your WiFi router – we had quite some case where this solved the problem.If you experience problems, please try the following checklist first: Bonjour is supported by nearly all WiFi access points but might be disabled on public or company WiFi networks. My camera does not appear automatically on the monitor device - what to do?ĪirBeam’s autodiscovery mechanism relies on Apples bonjour technology, which requires camera and monitor devices to be connected to the same local WiFi network. A step by step example how to set it up can be found here. If your router does not support automatic port forwarding via UPNP or NAT-PMP, you can establish the required port mapping manually with your router’s configuration tool.As the public IP address of your WiFi router might change from time to time (depending on your Internet Service Provider), it is recommended to use a free dynamic DNS service like to be able to access your camera with a constant hostname. Just use a browser or AirBeam’s „manual connect“ button to connect to these addresses from anywhere. If successful, a small cloud icon on AirBeam’s camera view will indicate that the camera is reachable in the Internet and you will see the public addresses by touching the icon. In this case just switch on „Port Mapping“ in AirBeam’s general settings page. Prerequisite is that your router supports and has enabled Universal Plug and Play (UPNP) or Apple’s NAT-Port Mapping Protocol. Since AirBeam for iOS 1.4, the app can automatically configure port forwarding with your router.There are two ways to configure port forwarding: Otherwise the router’s integrated firewall will block all incoming connections from the outside world. If you want to connect to your camera at home from anywhere in the Internet (or from a cellular network), you first need to configure a port forwarding in your home WiFi router. How can I watch my AirBeam cameras from anywhere in the Internet?ĪirBeam’s autodiscovery mechanism only works when all your devices are in the same local WiFi network. Device name can be changed in device settings app > General > About > Name. Bug will be fixed asap, meanwhile a workaround is to remove special characters from device name. Unfortunately there is a small bug and this may happen if your device name contains special characters. After updating to AirBeam 2.0 i get the message 'Unknown device type cannot be displayed'?
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